Privacy Policy
Classic Superoof, LLC respects your privacy. This policy explains what information we collect when you use our website or contact us about a roof, how we use it, who we share it with, and the choices you have. It applies to this website and to the estimate and contact forms on it.
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Information we collect
We collect the information you give us directly when you request an estimate, ask a question or join a mailing list. That usually includes your name, email address, phone number, property address and any details you choose to share about your roof.
We also collect limited technical information automatically, such as your browser type, device type, approximate location based on your network address, the pages you view and the site that referred you. This information comes from cookies and similar technologies, which are described in our Cookie Policy.
How we use your information
We use your information to respond to your request, prepare and discuss an estimate, schedule and perform work, keep records of the projects we complete, answer warranty and service questions, and improve the website. With your permission we also use analytics and advertising cookies to understand how the site is used and to measure our marketing.
How we share your information
We do not sell your personal information for money. We share it only with service providers who help us operate the business, such as our website host, email delivery service, analytics providers and advertising platforms, and only as needed for those services. We may also share information when the law requires it or to protect our rights.
Some advertising and analytics cookies may count as sharing or targeted advertising under certain state privacy laws. You can turn those off at any time through Your Privacy Choices or the Cookie Preferences link in the footer.
How long we keep information
We keep project and customer records for as long as we need them to support the work we performed, to honor warranty questions, and to meet our legal and accounting obligations. Website analytics data is kept for a limited period and then deleted or aggregated.
Your privacy rights
Depending on where you live, you may have the right to ask for a copy of the personal information we hold about you, to ask us to correct or delete it, to opt out of targeted advertising or the sharing of your information, and to appeal a decision we make about your request. We will not treat you differently for exercising these rights.
To make a request, use our privacy request form or email us at privacy@superoof.com. We will verify your request and respond within the time the law allows, normally 45 days.
Children
This website is intended for adults making decisions about their property. We do not knowingly collect personal information from children.
Security
We use reasonable administrative and technical safeguards to protect the information we hold, including encrypted connections and limited staff access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
If we change this policy we will update the page and revise the date below. Significant changes will also reset the cookie banner so you can review your choices.
Contact us
Questions about this policy can be sent to privacy@superoof.com or raised with us through our contact page.